NOTICE OF PRIVACY PRACTICES
THIS NOTICE
DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED
AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT
CAREFULLY.
If you have any questions about this notice,
please contact the Medical Records Department of our office by
clicking here.
WHO WILL FOLLOW THIS NOTICE
This notice describes
the information privacy practices followed by our employees, staff and
other office personnel.
YOUR HEALTH INFORMATION
This notice applies to
the information and records we have about your health, health status,
and the health care and services you receive at this office.
Your health information may include information created and received
by this office, may be in the form of written or electronic records or
spoken words, and may include information about your health history,
health status, symptoms, examinations, test results, diagnoses,
treatments, procedures, prescriptions, related billing activity and
similar types of health-related information.
We are required by law
to give you this notice. It will tell you about the ways in which we
may use and disclose health information about you and describes your
rights and our obligations regarding the use and disclosure of that
information.
HOW WE MAY USE AND DISCLOSE HEALTH
INFORMATION ABOUT YOU
We may use and disclose
health information for the following purposes:
For Treatment.
We
may use health information about you to provide you with medical
treatment or services. We may disclose health information about you
to doctors, nurses, technicians, office staff or other personnel who
are involved in taking care of you and your health.
For example, your
doctor may be treating you for a heart condition and may need to know
if you have other health problems that could complicate your
treatment. The doctor may use your medical history to decide what
treatment is best for you. The doctor may also tell another doctor
about your condition so that doctor can help determine the most
appropriate care for you.
Different personnel in
our office may share information about you and disclose information to
people who do not work in our office in order to coordinate your care,
such as phoning in prescriptions to your pharmacy, scheduling lab work
and ordering x-rays. Family members and other health care providers
may be part of your medical care outside this office and may require
information about you
that we have.
For payment.
We may use and disclose health information about you so
that the treatment and services you receive at this office may be
billed to and payment may be collected from you, an insurance company
or a third party.
For example, we may
need to give your health plan information about a service you received
here so your health plan will pay us or reimburse you for the
service. We may also tell your health plan about a treatment you are
going to receive to obtain prior approval, or to determine whether
your plan will pay for the treatment.
For Health Care
Operations.
We may use and disclose health information about you in order to run
the office and make sure that you and our other patients receive
quality care.
For example, we may use
your health information to evaluate the performance of our staff in
caring for you. We may also use health information about all or many
of our patients to help us decide what additional services we should
offer, how we can become more efficient, or whether certain new
treatments are effective.
We may also disclose
your health information to health plans that provide you insurance
coverage and other health care providers that care for you. Our
disclosures of your health information to plans and other providers
may be for the purpose of helping these plans and providers provide or
improve care, reduce cost, coordinate and manage health care and
services, train staff and comply with the law.
Appointment Reminders.
We may contact you as a reminder that you have an appointment for
treatment or medical care at the office.
Treatment Alternatives.
We may tell you about or recommend possible treatment options or
alternatives that may be of interest to you.
Health-Related Products
and Services.
We may tell you about health-related products or services that may be
of interest to you.
Please notify us if you
do not wish to be contacted for appointment reminders, or if you do
not wish to receive communications about treatment alternatives or
health-related products and services. If you advise us in writing
(at the main office address listed at the top of this Notice) that you
do not wish to receive such communications, we will not use or
disclose your information for these purposes.
SPECIAL SITUATIONS
We may use or disclose
health information about you for the following purposes, subject to
all applicable legal requirements and limitations:
To Avert a Serious
Threat to Health or Safety. We
may use and disclose health information about you when necessary to
prevent a serious threat to your health and safety or the health and
safety of the public or another person.
Required By Law.
We will disclose health information about you when required to do so
by federal, state or local law.
Research.
We may use and disclose health information about you for research
projects that are subject to a special approval process. We will ask
you for your permission if the researcher will have access to your
name, address or other information that reveals who you are, or will
be involved in your care at the office.
Military,
Veterans,
National Security and Intelligence.
If you are or were a member of the armed forces, or part of the
national security or intelligence communities, we may be required by
military command or other government authorities to release health
information about you. We may also release information about foreign
military personnel to the appropriate foreign military authority.
Workers’ Compensation.
We may release health information about you for workers’ compensation
or similar programs. These programs provide benefits for work-related
injuries or illness.
Public Health Risks.
We may disclose health information about you for public health reasons
in order to prevent or control disease, injury or disability; or
report births, deaths, suspected abuse or neglect, non-accidental
physical injuries, reactions to medications or problems with products.
Health Oversight
Activities.
We may disclose health information to a health oversight agency for
audits, investigations, inspections, or licensing purposes. These
disclosures may be necessary for certain state and federal agencies to
monitor the health care system, government programs, and compliance
with civil rights laws.
Lawsuits and Disputes.
If you are involved in a lawsuit or a dispute, we may disclose health
information about you in response to a court or administrative order.
Subject to all applicable legal requirements, we may also disclose
health information about you in response to a subpoena.
Law Enforcement.
We may release health information if asked to do so by a law
enforcement official in response to a court order, subpoena, warrant,
summons or similar process, subject to all applicable legal
requirements.
Information Not
Personally Identifiable.
We may use or disclose health information about you in a way that does
not personally identify you or reveal who you are.
Family and Friends.
We may disclose health information about you to your family members or
friends if we obtain your verbal agreement to do so or if we give you
an opportunity to object to such a disclosure and you do not raise an
objection. We may also disclose health information to your family or
friends if we can infer from the circumstances, based on our
professional judgment that you would not object. For example, we may
assume you agree to our disclosure of your personal health information
to your spouse when you bring your spouse with you into the exam room
during treatment or while treatment is discussed.
In situations where you
are not capable of giving consent (because you are not present or due
to your incapacity or medical emergency), we may, using our
professional judgment, determine that a disclosure to your family
member or friend is in your best interest. In that situation, we will
disclose only health information relevant to the person’s involvement
in your care. For example, we may inform the person who accompanied
you to the emergency room that you suffered a heart attack and provide
updates on your progress and prognosis. We may also use our
professional judgment and experience to make reasonable inferences
that it is in your best interest to allow another person to act on
your behalf to pick up, for example, filled prescriptions, medical
supplies, or X-rays.
OTHER USES AND DISCLOSURES OF HEALTH
INFORMATION
We will not use or
disclose your health information for any purpose other than those
identified in the previous sections without your specific, written
Authorization. If you give us Authorization to use or
disclose health information about you, you may revoke that
Authorization, in writing, at any time. If you revoke your
Authorization, we will no longer use or disclose information
about you for the reasons covered by your written Authorization,
but we cannot take back any uses or disclosures already made with your
permission.
In some instances, we
may need specific, written authorization from you in order to disclose
certain types of specially-protected information such as HIV,
substance abuse, mental health, and genetic testing information.
YOUR RIGHTS REGARDING HEALTH
INFORMATION ABOUT YOU
You have the following
rights regarding health information we maintain about you:
Right to Inspect and
Copy.
You have the right to inspect and copy your health information, such
as medical and billing records, that we keep and use to make decisions
about your care. You must submit a written request to the Medical
Records Department in order to inspect and/or copy records of your
health information. If you request a copy of the information, we may
charge a fee for the costs of copying, mailing or other associated
supplies.
We may deny your
request to inspect and/or copy records in certain limited
circumstances. If you are denied copies of or access to, health
information that we keep about you, you may ask that our denial be
reviewed. If the law gives you a right to have our denial reviewed,
we will select a licensed health care professional to review your
request and our denial. The person conducting the review will not be
the person who denied your request, and we will comply with the
outcome of the review.
Right to Amend.
If you believe health information we have about you is incorrect or
incomplete, you may ask us to amend the information. You have the
right to request an amendment as long as the information is kept by
this office.
To request an
amendment, complete and submit a MEDICAL RECORD AMENDMENT/CORRECTION
FORM to the Medical Records Department.
We may deny your
request for an amendment if your request is not in writing or
does not include a reason to support the request. In addition, we may
deny your request if you ask us to amend information that:
-
We did not create,
unless the person or entity that created the information is no
longer available to make the amendment
-
Is not part of the
health information that we keep
-
You would not be
permitted to inspect and copy
-
Is accurate and
complete
Right to an Accounting
of Disclosures.
You have the right to request an “accounting of disclosures.” This is
a list of the disclosures we made of medical information about you for
purposes other than treatment, payment, health care operations, and a
limited number of special circumstances involving national security,
correctional institutions and law enforcement. The list will also
exclude any disclosures we have made based on your written
authorization.
To obtain this list,
you must submit your request in writing to the Medical Records
Department. It must state a time period, which may not be longer than
six years and may not include dates before April 14, 2003. Your
request should indicate in what form you want the list (for example,
on paper, electronically). The first list you request within a
12-month period will be free. For additional lists, we may charge you
for the costs of providing the list. We will notify you of the cost
involved and you may choose to withdraw or modify your request at that
time before any costs are incurred.
Right to Request
Restrictions.
You
have the right to request a restriction or limitation on the health
information we use or disclose about you for treatment, payment or
health care operations. You also have the right to request a limit on
the health information we disclose about you to someone who is
involved in your care or the payment for it, like a family member or
friend. For example, you could ask that we not use or disclose
information about a surgery you had.
We are not
required to agree to your request.
If we
do agree, we will comply with your request unless the information is
needed to provide you emergency treatment or we are required by law to
use or disclose the information.
To request restrictions,
you may complete and submit the REQUEST FOR RESTRICTION ON
USE/DISCLOSURE OF MEDICAL INFORMATION form to the Medical Records
Department.
Right to Request
Confidential Communications. You
have the right to request that we communicate with you about medical
matters in a certain way or at a certain location. For example, you can
ask that we only contact you at work or by mail.
To request confidential
communications, you may complete and submit the REQUEST FOR RESTRICTION
ON USE/DISCLOSURE OF MEDICAL INFORMATION AND/OR CONFIDENTIAL
COMMUNICATION form to the Medical Records Department. We will not ask
you the reason for your request. We will accommodate all reasonable
requests. Your request must specify how or where you wish to be
contacted.
Right to a Paper Copy of
This Notice.
You have the right to a paper copy of this notice. You may ask us to
give you a copy of this notice at any time. Even if you have agreed to
receive it electronically, you are still entitled to a paper copy.
To obtain such a copy,
contact the Medical Records Department.
CHANGES TO THIS NOTICE
We reserve the right to
change this notice, and to make the revised or changed notice effective
for medical information we already have about you as well as any
information we receive in the future. We will post a summary of the
current notice in the office with its effective date in the top right
hand corner. You are entitled to a copy of the notice currently in
effect.
COMPLAINTS
If you believe your
privacy rights have been violated, you may file a complaint with our
office or with the Secretary of the Department of Health and Human
Services. To file a complaint with our office, contact the Medical
Records Department at 503-472-1405.
You will not be penalized for filing a complaint.
Notice of Privacy Practices © Oregon Medical Association
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